Terms of service
TERMS OF SERVICE
Last updated: 3 August 2026
OVERVIEW
Welcome to Posture Labs. In these Terms of Service ("Terms"), "we", "us" and "our" refer to Posture Labs Co, and "you" refers to you, the customer. These Terms govern your access to and use of our website and your purchase of our products (together, the "Services"). Our store is powered by Shopify. By visiting or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
- ELIGIBILITY
- By using the Services you confirm that you are at least the age of majority in your place of residence, and that the information you provide to us is accurate, current and complete.
2. PRODUCTS AND PRICING
We aim to display our products and prices accurately, but colours and appearance may vary depending on your device. All prices are in GBP and may change without notice. Prices do not include shipping, which is shown at checkout. We may correct errors, limit quantities, or discontinue any product at any time.
3. ORDERS
When you place an order you are making an offer to purchase. We reserve the right to accept or decline any order. Your order is accepted once we confirm it and receive payment. We may cancel or refuse an order if we suspect fraud or an error in pricing or availability.
4. SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed. Shipping rates and timescales are set out in our Shipping Policy. We are not responsible for delays caused by carriers or customs.
5. RETURNS AND REFUNDS
Your purchases are covered by our Refund Policy, including our 30-day money-back guarantee. Please see that policy for full details.
6. PRODUCT DISCLAIMER
Our products are intended for comfort and posture support only. They are not medical devices and are not intended to diagnose, treat, cure or prevent any condition. If you have a medical concern, please consult a qualified healthcare professional.
7. INTELLECTUAL PROPERTY
All content on the Services, including text, images, graphics, logos and designs, is owned by Posture Labs Co or its licensors and is protected by law. You may use the Services for your personal, non-commercial use only and may not copy, reproduce or redistribute our content without our written permission.
8. ACCEPTABLE USE
You agree to use the Services lawfully, and not to misuse them, interfere with their operation, or attempt to gain unauthorised access.
9. THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content or practices of those sites, and you access them at your own risk.
10. DISCLAIMER OF WARRANTIES
The Services and products are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
11. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Posture Labs Co will not be liable for any indirect, incidental or consequential loss arising from your use of the Services or products. Nothing in these Terms limits liability that cannot be excluded under applicable law, including your statutory rights as a consumer.
12. CHANGES TO THESE TERMS
We may update these Terms from time to time. The current version will always be posted on this page, and your continued use of the Services means you accept any changes.
13. GOVERNING LAW
These Terms are governed by the laws of Northern Ireland and the United Kingdom, and any disputes will be subject to the courts of that jurisdiction.
14. CONTACT
Questions about these Terms can be sent to us at Posture Labs Co, Londonderry BT47 Enagh, or by email at posturelabsco@hotmail.com.